MedAire has announced a strategic investment in GoCrisis, moving the companies’ four-year aviation relationship beyond strategic partnership and toward closer business integration. Through the investment, GoCrisis will leverage MedAire’s IT, finance and back-office business infrastructure, while both organizations retain their identities, organizational capabilities and established operating roles.
“When a serious aviation event affects crew or passengers, an operator must make decisions about its people while maintaining ongoing operations. Those affected may be far from home and outside their usual support networks, and their medical, security, practical and family needs may continue after the immediate event. The closer relationship is intended to let clients retain the decisions that belong to them while MedAire carries more of the operational burden of bringing the right support around their people,” said Bill Dolny, CEO, MedAire.
MedAire supports aviation clients around the clock through medical, security and operational-assistance teams and a global network of vetted providers, drawing on 40 years of aviation experience. Founded in 2014, GoCrisis supports organizations across industries through family assistance, emergency contact centers, crisis communications, field response and recovery.
Together, MedAire and GoCrisis connect aviation clients to a crisis-response network of more than 100 crisis experts and 2,000 GoResponders, with access to more than 100,000 emergency response specialists through partners in more than 90 countries. The network is supported by 29 Assistance Centers, 25 Security Centers and more than 91,000 vetted providers.
