STACK.aero, a technology platform streamlining business aviation workflows based in Atlanta, GA, has launched a collaboration with FL3XX, a digital aviation operations management system. The companies are integrating customer and business data to improve business administration and commercial management workflows for mutual operator customers. Trip requests, quote generation and bookings generated in FL3XX Platform automatically merge with relevant customer account and relationship management, CRM, data from STACK.aero to present sales teams with richer customer profiles by automatically aligning with existing emails and call histories.
The integration enables users to harness data to augment sales processes, reporting and analysis for enhanced operational efficiency. Sophisticated digital quotations instantly incorporate customer preferences, workflows are automated, and elevated service levels are supplemented by leveraging the STACK. aero reporting and analytics modules for increased commercial awareness. In addition, the automated, two-way data flow removes the need for the double entry of information minimizing data input errors.
“We are creating a single source of truth as we remove silos to deliver consistency of data across the dual platforms. The flight requests, offers, and fixed bookings generated in FL3XX merge with STACK.aero client information to create a repository of data giving commercial teams clearer visibility and insight into their business activity. The easy-to-access data can inform business-critical decisions, support pro-active sales, and enhance productivity,” explains Greg Jarrett, STACK.aero CEO.
Common customers who subscribe to both platforms can switch directly between the STACK.aero Account/Quote/Trip modules and the FL3XX Quote/Trip functionality for convenient access to real-time information through a single interface.
The integration is currently in a pilot phase and is anticipated to be commercially available in Q2 of 2024, when existing customers can upgrade to the newly integrated feature.
